Privacy Policy – bdtjil Online Casino

This Privacy Policy ("Policy") describes how bdtjil ("bdtjil", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at bdtjil.org, collects, uses, stores, shares, and protects personal information provided by or collected about players and visitors ("you", "your") in connection with your use of our platform and associated services.

By registering an account on bdtjil, making a deposit, placing a wager, or otherwise accessing any service on the platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you must discontinue use of the platform.

This Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, which together govern your relationship with bdtjil. In the event of any conflict between this Policy and another document, this Policy shall govern with respect to privacy and data protection matters.

bdtjil is operated with Bangladesh players as its primary audience and all personal data processing practices described herein are designed to protect the privacy rights of individuals in Bangladesh and internationally.

1.1 bdtjil collects personal data from you in the following circumstances:

• When you register an account on the platform;
• When you complete identity verification (KYC) procedures;
• When you make a deposit or request a withdrawal;
• When you contact our customer support team;
• When you use the platform, including placing bets and playing casino games;
• Automatically, through cookies and similar tracking technologies when you browse the site.

1.2 The categories of personal data we may collect include:

1.3 bdtjil does not knowingly collect personal data from individuals under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account.

1.4 Where you provide personal data about a third party (for example, when nominating a contact person), you represent that you have obtained all necessary consents from that individual to share their data with us in accordance with this Policy.

2.1 bdtjil processes personal data only where we have a lawful basis for doing so. The primary bases on which we rely are: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) our legitimate interests in operating a safe and fair platform; and (d) your consent, where specifically sought.

2.2 The specific purposes for which we use your personal data include:

• Account creation and management: To register your account, verify your identity, and manage your player profile throughout your time on the platform;
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records;
• Identity verification (KYC): To verify that you are who you claim to be, that you meet the minimum age requirement of 21 years, and that you are not subject to any exclusion or restriction that would prevent you from using the platform;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other security incidents;
• Responsible gaming: To monitor gambling behaviour, identify signs of problem gambling, and enforce any limits, time-outs, or self-exclusions you have requested;
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with account and payment issues;
• Legal compliance: To comply with applicable laws and regulations, and to respond to lawful requests from regulatory bodies or law enforcement authorities;
• Platform improvement: To analyse usage patterns, diagnose technical issues, and improve the quality and functionality of the bdtjil platform;
• Marketing communications: To send you promotional offers, bonuses, and news about bdtjil — but only where you have given your prior consent to receive such communications, and only via channels you have opted into.

2.3 bdtjil will not use your personal data for any purpose that is incompatible with the purposes described above without first notifying you and, where required, obtaining your consent.

3.1 bdtjil uses cookies and similar tracking technologies (including local storage and session tokens) to operate the platform, enhance your experience, and gather analytics data. Cookies are small text files stored on your device when you visit the site.

3.2 The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session management cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics cookies: Collect anonymised data about how visitors use the platform, which pages are visited most frequently, and where users encounter errors. This data helps bdtjil improve the platform over time.
• Marketing cookies: Used only where you have given explicit consent, to track the effectiveness of marketing campaigns and personalise promotional content.

3.3 You can control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of the bdtjil platform. For detailed instructions on managing cookies in your specific browser, consult your browser's help documentation.

4.1 bdtjil does not sell or rent your personal data to any third party. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

• Payment processors: We share financial data with payment service providers — including bKash, Nagad, Rocket, Upay, and banking partners — solely to process your deposits and withdrawals. These providers process your data under their own privacy policies and are bound by contractual obligations to protect your information;
• Identity verification providers: We may use third-party KYC and identity verification services to verify the accuracy of the documents you submit. These providers process data on our behalf under strict data processing agreements;
• Game providers: When you play games on the bdtjil platform that are supplied by third-party studios such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, or Ezugi, limited technical data (such as your account identifier and game session data) may be shared with those providers to enable gameplay and maintain accurate records;
• Fraud prevention services: We may share technical and transactional data with fraud detection and anti-money laundering service providers to protect the integrity of the platform and our player community;
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we are required to do so by applicable law, a court order, or to protect the legal rights of bdtjil or third parties.

4.2 Where personal data is shared with third-party processors, bdtjil requires those parties to implement appropriate technical and organisational security measures and to process the data only for the specific purpose for which it was shared.

4.3 In the event that bdtjil undergoes a corporate restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to data processing practices that result from it.

5.1 bdtjil retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

• Active account data: Retained for the duration of your account with bdtjil and for a minimum period of five (5) years following account closure, to comply with financial record-keeping and anti-money laundering obligations;
• Identity verification documents: Retained for a minimum of five (5) years from the date of last account activity or account closure, whichever is later;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer support communications: Retained for three (3) years from the date of the last communication, or longer if the communication relates to a dispute or legal matter that remains unresolved;
• Marketing consent records: Retained for as long as you maintain a marketing subscription, plus a reasonable period thereafter to evidence your consent history.

5.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised data may be retained indefinitely for statistical and analytical purposes.

To exercise any of the rights listed above, please contact bdtjil's support team at [email protected]. We may ask you to verify your identity before processing your request to ensure the security of your account. We aim to respond to all data rights requests within 30 days of receipt.

7.1 bdtjil implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers;
• Encryption of sensitive data fields (including identity document numbers and payment details) at rest in our databases;
• Role-based access controls that restrict employee access to personal data on a strictly need-to-know basis;
• Regular security assessments and vulnerability testing of platform infrastructure;
• Secure document handling procedures for KYC materials, including access logging and audit trails.

7.2 While bdtjil takes all reasonable precautions to protect your data, no method of transmission over the internet and no method of electronic storage is completely secure. Players are encouraged to use strong, unique passwords for their accounts and to enable any available two-factor authentication features.

7.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bdtjil will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach.

8.1 bdtjil may send you promotional offers, bonus notifications, and news about new games and features by SMS, email, or in-platform messaging. We will only send marketing communications where you have given your explicit prior consent to receive them.

8.2 You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email;
• Adjusting your communication preferences in your account settings; or
• Contacting our support team at [email protected] with a request to opt out.

8.3 Opting out of marketing communications will not affect your ability to use the bdtjil platform or to receive transactional messages (such as deposit confirmations, withdrawal updates, and security alerts), which are sent as part of the service and do not require your marketing consent.

9.1 bdtjil reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where a material change is made to data processing practices, bdtjil will provide notice to registered players via email or a prominent in-platform notification prior to the change taking effect.

9.2 Continued use of the bdtjil platform following notification of a material change to this Policy constitutes your acceptance of the revised practices. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting [email protected].

10.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdtjil handles your personal data, please contact our support team:

For questions about your account or payment history, please visit our FAQ page. For information about the rules governing your use of the platform, please review our Terms & Conditions.